East Cowes Medical CentreChurch PathEast CowesIsle Of Wight, PO32 6RPTel: 01983 284333
INFORMATION FOR PATIENTS REGARDING
WUHAN NOVEL CORONAVIRUS INFECTION
All travellers who develop relevant symptoms ( for example respiratory symptoms, shortness of breath, cough, fever) however mild, within 14 days of returning or transitioning from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau should not attend the practice, but should remain at home and immediately call NHS 111 for advice.
Appointments are available up to one month ahead with each doctor and up to three months ahead with Nurses.
Please let the surgery know as soon as possible if you cannot keep your appointment, so that it may be given to someone else requiring medical treatment.
If you wish to speak to a doctor or nurse during the day, please tell the receptionist the nature of your call and one of the doctors or nurses will call you back .
If possible please try to telephone reception before 10:00 if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
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