Noticeboard

Update 1st February: Please see an important update about vaccinations here.

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Please see important information about our Flu Vaccination Clinic here.

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As highlighted in the media, GP practices are experiencing a high demand on their services resulting in difficulties in getting through on the phone lines.

 

We would like to reassure you we have been working throughout the COVID crisis and continue to review processes to improve our services.

 

The increase in calls is unprecedented and we apologise to those who have had problems getting through.

 

We are currently working with our phone system provider to see if we can improve the system to meet the needs of our patients.

 

We have also created capacity through eConsult and encourage our patients to use this through the practice website as an alternate method to contact us.  This will enable us to respond to patients in a timely manner and should also enable the phone lines to become more free.

 

We understand your frustration but again would like to reassure you that we have continued to work through the Pandemic, but in a different way, requiring triage prior to appointment, to keep patients and staff safe.  We are undertaking  regular reviews to improve and adopt our services to the ongoing changes.

Latest News

Urine Infections update 4th March

Following a change in guidance East Cowes Medical Centre have changed the way they treat urinary tract infections.  Females aged between 18-65 are able to consult their local pharmacist for advice and/or treatment. All other patients who think they may have a urinary tract infection should complete an E-Consult via our website.  If this is not possible please call our Reception Team on 01489 284333

Vaccine update 3rd February 2021

Dear Patient

We are all excited to hear about the progress of the rolling out of the Covid vaccine and look forward to this improving the quality of life for all of us.

We know that you, like us, are struggling with the continued confines imposed upon us all due to the Covid-19 pandemic.

Everyone is trying to make the best of the situation and, as a practice, we are committed to caring for you in the best possible way whilst keeping both you and our team safe.

To keep you as informed as possible, we will update these messages frequently as we become aware of more information from NHS England:

   • The vaccines are still being rolled out in a very strict order.

   • Please only book one appointment for your Covid vaccine.

   • Please do make sure you keep your vaccine appointment. If you are unable to attend, please telephone the venue.

   • It is very important that no vaccines go to waste due to patients not attending for their appointment.

   • Before and after your vaccine you must

         • wash your hands

         • wear a face mask as advised

         • keep 2 metres apart

   • Do remember that we are still open if you have any medical concerns

Please also see this update from 1st February.

Thank you for your patience

Dr Want and Dr Jinka

03.02.21

 
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