Noticeboard

16th October

A new job opportunity has opened at the practice, please see our job page for details

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Please see important information about our Flu Vaccination Clinic here.

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As highlighted in the media, GP practices are experiencing a high demand on their services resulting is difficulties in getting through on the phone lines.

 

We would like to reassure you we have been working throughout the COVID crisis and continue to review processes to improve our services.

 

The increase in calls is unprecedented and we apologise to those who have had problems getting through.

 

We are currently working with our phone system provider to see if we can improve the system to meet the needs of our patients.

 

We have also created capacity through eConsult and encourage our patients to use this through the practice website as an alternate method to contact us.  This will enable us to respond to patients in a timely manner and should also enable the phone lines to become more free.

 

We understand your frustration but again would like to reassure you that we have continued to work through the Pandemic, but in a different way, requiring triage prior to appointment, to keep patients and staff safe.  We are undertaking  regular reviews to improve and adopt our services to the ongoing changes.

Registration Process

register_nowWhen registering, please complete and return the GMS1 registration form to one of the reception staff .  Please bring your passport and a utility bill for your registered address.  If you need an interpreter to help you please let the receptionist know.  You will be asked to complete a registration form for each person registering with the Practice. 

Adults and all children over 5 years of age will be asked to make an appointment with either the Health Care Assistant or Practice Nurse for a new patient medical. 

If any new patient is taking any repeat medication they will be asked to make an appointment with the Doctor when first requesting their medication. If you move out of the Practice area, you will need to register with a new Practice as soon as you move.  We can provide information about how to find a new Practice.

Preference of Practitioner

Patients are registered with the Practice and not to an individual doctor. You may express a preference for a particular doctor, for either all of your medical needs or on a case by case basis.  However, not all of the doctors provide all services and specific doctors may not be immediately available.

 

 
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