Noticeboard

Please see important information about our Flu Vaccination Clinic here.

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As highlighted in the media, GP practices are experiencing a high demand on their services resulting is difficulties in getting through on the phone lines.

 

We would like to reassure you we have been working throughout the COVID crisis and continue to review processes to improve our services.

 

The increase in calls is unprecedented and we apologise to those who have had problems getting through.

 

We are currently working with our phone system provider to see if we can improve the system to meet the needs of our patients.

 

We have also created capacity through eConsult and encourage our patients to use this through the practice website as an alternate method to contact us.  This will enable us to respond to patients in a timely manner and should also enable the phone lines to become more free.

 

We understand your frustration but again would like to reassure you that we have continued to work through the Pandemic, but in a different way, requiring triage prior to appointment, to keep patients and staff safe.  We are undertaking  regular reviews to improve and adopt our services to the ongoing changes.

Flu Clinic

We are now starting to vaccinate our community for influenza. Those that have long term conditions or are aged over 65 will be allocated a time period to attend the surgery in a dedicated Flu Clinic. This will be communicated by either SMS text message or by telephone. If you wish to decline your Flu vaccine please call the surgery and leaving a message on our appointment cancellation line.

 

There will be a strict one-way system in operation  during the Flu Clinic and we ask that you only attend during your allocated time. We ask that you comply with current government guidelines and wear a face covering while attending the Flu clinic. Unfortunately we will not be able to answer other queries during the Flu appointment as our focus is to keep our community as safe as possible and reducing your exposure to others.

 

There is no need to contact us to register interest. If you wish to check your eligibility please click on this link

 

https://www.nhs.uk/conditions/vaccinations/flu-influenza-vaccine/



 
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